Need to select a CRM system for your business but do not know which one? It always comes down to PipeDrive Vs Salesforce. As technology is rapidly growing, businesses have to grow just as fast. Business owners are always looking to power up the company’s enhancement. What other better way than customer interaction.
Businesses, irrespective of their size, need a CRM system to improve sales and customer satisfaction. When deciding on the right CRM for the business, owners are faced with dozens of questions, what features does the software have? Will you be utilizing all of them? Does it provide the value of money? Should you opt for a cheaper option?
When trying to decide between PipeDrive vs Salesforce, here’s what you need to know about these CRM tools.
PipeDrive
Launched in 2010, this easy-to-use CRM software is perfect for small businesses and marketing teams. It is considered one of the affordable CRM solutions, even businesses with limited budgets can benefit from the services. This tool aids in invigorating your lead generation to maximize sales. Hire a PipeDrive consultant for more information.
Salesforce
This is no ordinary CRM software tool rather known as the titan of the sales industry. Salesforce is the most advanced CRM employed by large enterprises. With all the features, this mammoth comes with an expensive price tag.
PipeDrive Features
- PipeDrive is prized for its simplicity of function. It is easy to use and learn.
- Another cool feature is email tracking and email integration. The company gets its own PipeDrive mail.
- Features over 20 available integration i.e Google Apps
- Store business contacts and additional details.
- Offers 24/7 support to help you with any problem.
- Sales forecasting, summarized statistics, and mixed reports
- Sync activities and events with Google Calendar
Salesforce Features
- Offers more options and features than PipeDrive
- Advanced sales, marketing, reporting, and customer services features
- Provides 20+ available direct integration like SAP, Oracle, and Microsoft Dynamics
- Equipped with predictive analytics
- Reliable forecasting via machine learning algorithms
- Features Einstein AI
PipeDrive vs Salesforce Difference
PipeDrive or Salesforce CRM? It is more of a chicken and egg question with never-ending debate as to which is better. We have listed some of the differences below to help you out.
Ease of Use
PipeDrive is easier to use with its interactive UI.
Salesforce is hard to set up and over-complicated, employees will have to undergo training for it to operate.
Support
PipeDrive offers 24/7 live chat, 24/7 email support for all plans.
Higher tier plans of Salesforce CRM offer 24/7 support.
Features
PipeDrive has a simple, intuitive dashboard that displays all the features, deals, and top trends.
No other CRM feature can beat Salesforce when it comes to features. It got advanced features related to sales, marketing, reporting, and customer services.
Pricing
PipeDrive is quite affordable and offers multiple plans at different prices per user; Essential: $15/month, Advanced: $29/month,
Professional: $59/month, Enterprise: $99/month
Like PipeDrive, Salesforce also has several plans but at higher prices per user; Essentials: $25/month, Professional: $75/month, Enterprise: $150/month, Unlimited: $300/month.
Integration
PipeDrive has a greater selection of apps available for integration like Slack, Outlook, or Outfunnel.
Salesforce also allows integration of big players like G Suite, Mailchimp, and Quickbooks. However, its selection of integration appears more limited.
Summing Up
A business owner has to consider multiple factors when deciding on the right CRM software. Look at the software’s features, pricing, and business size. Make sure you do not have to pay extra for something you will not use.
