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business analysis

More than just IT: Nataliia Stashevska on the role of a business analyst in the digitalization of public services (using the Ukrainian judicial system and the Diia prototype as an example)

June 4, 2025Nataliia Stashevska, Expert in Business Analysis and Digital Transformation

Abstract: The article is devoted to the study of the functions and importance of business analysis in projects for the digital transformation of public services. Using the example of the modernization of the judicial system of Ukraine and the development… Continue Reading →

digital transformation “Diia”, business analysis, citizen-centric design, claims management, digital transformation, e-government, judicial system, public services

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