FlexShopper is a company providing rent-to-own leases for appliances and and other home goods which allows customers to make weekly or monthly payments instead of purchasing the product in full.
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How Does It Work?
FlexShopper works by leasing goods under a rental-purchase agreement under which the customer either makes 52 weekly payments, or can choose the early purchase option to fully buy the leased goods outright.
Should the product no longer be needed, or should the customer not be entirely happy with it, they may also give the company sufficient notice and return the product.
Cost and Price Plans
When discussing price, the cost will depend on the item of your choosing.
However, if you rent multiple things at the same time, the company might apply a Cash Price Reduction by $50 for the second and each subsequent item you rent using them.
It will ultimately depend on your budget and willingness to increase spending limit. However, this avenue will make it less expensive to purchase the items before the end of the term of the lease.
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Customer Service
Regarding FlexShopper’s customer service team, possibly the faster and most hassle-free way to get in contact is using their online chat option.
Additionally, you are able to use their main website for tracking, initiating returns, or posing billing questions using their online service, or by giving them a ring. Their phone number is (855) 353-9289.
With regards to their returns policy, you need to be aware that you won’t be able to return goods during the initial lease term unless they are defective.
However, if you rent a product for at least the initial term and give the shop enough notice, you may be given a chance to return the item – provided that it’s still in excellent condition.
Online Reviews/Complaints
When it comes to online reviews concerning the company, opinions and feelings are highly mixed.
On the one hand, you will find more than a handful of reviews on Better Business Bureau (BBB) that detail how efficient, fast and to-the-point FlexShopper is.
On the other hand, complaints regarding the business are quite concerning, mainly since they speak of unauthorized payments, hidden fees and customer service representatives who threaten customers about their repayment plans.
While it’s hard to separate the good from the bad, it does seem that in most cases, the company is working towards reaching a positive outcome for the consumer – even if it will probably be the last time they will use the service.
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Competitors and Alternatives
Bearing the above-mentioned in mind, there are several alternatives you are able to consider for receiving the same service, particularly if you’ve been denied or didn’t qualify for FlexShopper.
Our first recommendation is RAC (Rent-A-Center), a company through which you are able to purchase furniture, appliances, smartphones and other electronics – even when you don’t have the immediate funds.
With no credit and no growing interest, this is an excellent option for families. A second competitor of FlexShopper is Aaron’s. Founded in 1995, the company has a long-standing history of excellent customer service.
These days, they offer a low-price guarantee on every single item in the store. You are able to pay monthly or semi-monthly and there are other flexible benefits to take advantage of.
Last but not least, Premier Rental Purchase features top brands, the option to upgrade your account as you go and free shipping to and from your home.
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Where to Buy?
Renting a product using FlexShopper is a relatively straightforward process. You may choose to give the company a ring and discuss your options, use their mobile-friendly app, or go directly to their website and select the products that interest you.
The best part? You can even lease your favorite products from anywhere, regardless if FlexShopper doesn’t feature them on their website. You just input the details on the site and leave the rest up to them.
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The Bottom Line
FlexShopper features an excellent range of products, a straightforward application process and attractive prices.
However, concerns start to arise when researching their previously sketchy customer experiences and warning flags.
If you have any experience with FlexShopper or their services, please leave your reviews below.
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