
CEO Josh Lowy tells TechCrunch that a big goal of the platform is ensuring that insights from meetings don’t stay siloed inside different teams. “In Hugo, when you have a sales meeting with a customer, Hugo would already know that someone in the pre-sales cycle had met with that same person.”
The end result, Lowy says, is that companies using Hugo end up reducing non-billable hours and reducing the number of people they need handling a sale or customer-facing task.
Hugo also integrates heavily with existing toolsets, so that users can create actionable items directly from meeting notes, quickly firing off Jira bug reports or Zendesk ticket requests. Other software integrations support products from the company’s latest investors, including Slack and Google’s G Suite.
While a lot of startups in the workplace software space have focused on scaling team-by-team inside organizations, Hugo’s founders think the advantages of their product are best showcased when everyone is using it, so they’ve tried to build out pricing to entice small and medium-sized teams to bring everyone onboard.
The platform is free for up to 40 users, charges a flat $399 fee up to 100 users and relies on custom pricing beyond that. While the sales cycle for software companies will undoubtedly be affected by the COVID-19-related crunch, Hugo’s co-founders believe that the way work is changing internally further proves out their platform.
“There’s a stronger need for asynchronous communication,” co-founder Darren Chait told TechCrunch in an interview. “The volume of meetings has increased and what we do has, if anything, gotten more valuable.”
Hugo’s customers include teams at Netflix, Dropbox, Shopify and Twitter.
Contact Information:
Lucas Matney
Tags:
, Wire, United States, English
Contact Information:
Lucas Matney

