{"id":40597,"date":"2020-07-08T15:25:00","date_gmt":"2020-07-08T15:25:00","guid":{"rendered":"https:\/\/icrowdnewswire.com\/?p=2640725"},"modified":"2020-07-08T15:25:00","modified_gmt":"2020-07-08T15:25:00","slug":"galaxy-note-9-display-color-issue-persists-update-samsung-response","status":"publish","type":"post","link":"https:\/\/ipsnews.net\/business\/2020\/07\/08\/galaxy-note-9-display-color-issue-persists-update-samsung-response\/","title":{"rendered":"Galaxy Note 9 display color issue persists [UPDATE: Samsung response]"},"content":{"rendered":"

\"\"<\/p>\n

\"Galaxy<\/figure>\n
\n

There’s an update that was released this year for the Samsung Galaxy Note 9 that turned the device’s display… sort green. A very similar issue seemed to appear on the Samsung Galaxy S20 Ultra starting in at around the same time – in April of 2020. Samsung suggested that they were hard at work on the issue for the Galaxy S20 Ultra – but the issue seems to persist.<\/p>\n

The Galaxy Note 9 “Display Discoloration & Overheating” issue had new users checking in and reporting similar results as recent as 2 hours before this article was set to publish. Several users reported heading in to a Samsung service center where a full display replacement was recommended, while others reported that they’d had no reply from Samsung on the issue whatsoever.<\/p>\n

While the majority of the issues seemed to creep up in April of 2020, some users reported display changes for their Galaxy Note 9 after the March 2020 update. Via the Samsung Galay Note community forum<\/a> you’ll find a link to a Telegram Group where Note 9 users are discussing their efforts to get Samsung to respond.<\/p>\n

Other threads were posted as of two weeks ago<\/a> and the 2nd of July.<\/a> The latest round seems to be gathered around the June 2020 OS update from Samsung.<\/p>\n

UPDATE: Samsung’s responded to at least one Galaxy Note 9 user with a message from “Samsung Customer Support.” The note included: “We apologize for the inconvenience caused to you and would request you to kindly visit your nearby service center once lockdown issue is over, for the physical inspection of your device.”<\/p>\n

Samsung Customer Support also included, “Please be assured, our team will surely help you with this.” They also pointed to a “nearby service center” search system, which can be accessed via a Samsung Service Center “Visit Your Location” list<\/a> right this minute. Cross your fingers Samsung updates the devices with a software issue fix (if that is indeed the situation) before too many people drop in and get told they need to spend large sums of money to replace their hardware!<\/p>\n<\/div>\n

\n

See Campaign: <\/strong>https:\/\/r2.community.samsung.com\/t5\/Galaxy-Note\/Samsung-Note-9-Display-Discoloration-amp-Overheating-Join\/td-p\/4049910<\/a>
Contact Information:<\/b>
Chris Burns <\/p>\n

Tags:<\/b>
<\/a>, Wire<\/a>, United States<\/a>, English<\/a><\/p>\n

\"image\"<\/div>\n

\n

Contact Information:<\/h3>\n

Chris Burns <\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

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A very similar issue seemed to appear on the Samsung Galaxy S20 Ultra starting in at around the same time – in April of 2020. 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