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Aviva has selected client lifecycle firm Fenergo to revamp the firm’s compliance and regulatory systems.<\/p>\n
![](\"https:\/\/www.fintechfutures.com\/files\/2017\/10\/wVcg1T3d_400x400.jpg\")
<\/p>\nAviva charges Fenergo with onboarding switch-up<\/p>\n<\/div>\n
Fenergo is switching Aviva’s know your customer (KYC), customer due diligence (CDD), and anti-money laundering (AML) processes.<\/p>\n
The vendor is beginning initial work with Aviva Investors. It will later work with Aviva UK Insurance to onboard “investors and clients across all jurisdictions”.<\/p>\n
Michelle Calcutt, head of client experience at Aviva, says that the new solution will enable “accurate regulatory classifications and reporting across multiple jurisdictions.”<\/p>\n
According to Calcutt, Fenergo’s solution will also automate all periodic and ongoing KYC reviews, maintenance requests, and requisite risk assessments.<\/p>\n
He adds: “Aviva Investors has continued to focus heavily on improving our clients’ onboarding process, as we strive to provide the seamless experience that our clients expect and deserve.”<\/p>\n
The insurance firm is fresh from the completion of its acquisition of wealth management fintech, Wealthify.<\/p>\n
It acquired a majority stake in the firm back in 2018<\/a>, but has since acquired a much larger share. Following the completion of its takeover Wealthify CEO and co-founder, Richard Theo, stepped down.<\/p>\n Fenergo’s head of asset management and asset servicing, Kevin O’Neil, says that firms have recognised the need to digitise their onboarding processes.<\/p>\n “Our solution will help Aviva Investors to optimise client experiences while ensuring that all AML, KYC and CDD requirements are automated in a rules-based secure environment.”<\/p>\n Tags:<\/b> Alex Hamilton<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"See Campaign: <\/strong>https:\/\/www.fintechfutures.com\/2017\/10\/aviva-acquires-majority-stake-in-wealthify\/<\/a>
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Alex Hamilton<\/p>\n
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Aviva has selected client lifecycle firm Fenergo to revamp the firm’s compliance and regulatory systems. Aviva charges Fenergo with onboarding switch-up Fenergo is switching Aviva’s know your customer (KYC), customer due diligence (CDD), and anti-money laundering (AML) processes. The vendor is beginning initial work with Aviva Investors. It will later work with Aviva UK Insurance … Continue reading Aviva taps Fenergo to revamp client onboarding systems<\/span><\/a> Continue Reading