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<\/div>\nWhether cashiers go the way of the horse and buggy could hinge on an experiment Walmart is running in Arkansas.<\/p>\n
The largest brick-and-mortar retailer in the United States is replacing its traditional, cashier-staffed checkouts with self-checkout registers at its store in Fayetteville, Ark., according to local news reports<\/a>.<\/p>\n The aim is to speed up checkout lines while reducing contact, a Walmart spokesperson told KNWA\/KFTA, with employees stationed nearby to help shoppers who run into any problems with the new system.<\/p>\n If the pilot is successful, Walmart may move ahead with a wider rollout of cashierless stores.<\/p>\n The Arkansas experiment comes as Walmart embarks on a major overhaul on how it interacts with its customers in the wake of the COVID-19 pandemic.<\/p>\n Walmart last month launched Walmart Pay, its touch-free payment system, while expanding the ability of customers to shop online by rolling a number of apps into one central Walmart app.<\/p>\n Walmart reported a 74 percent surge in online revenue during the first quarter of 2020 as coronavirus lockdown measures took hold across the country, with grocery items helping lead the charge. Walmart also saw a substantial 10 percent jump in comparable store sales over the same period in 2019.<\/p>\n Still, Walmart’s interest in self-checkout predates the coronavirus and mirrors a growing push by supermarket chains to augment, if not replace cashiers, with self-checkout stations.<\/p>\n In January, Walmart dispensed with cashiers at its Neighborhood Market store in Coral Way, Fla. This store of the future also offered a Check Out With Me program that allows shoppers to check out and pay through scanner-wielding employees around the store, as well as online grocery pickup and same-day delivery.<\/p>\n “By expanding self-checkout and adding Check Out With Me, associates will be on the sales floor where they can help customers — fast,” Patrick Shanks regional vice president of Walmart’s Neighborhood Market Operations, in a blog post.<\/p>\n Tags:<\/b> Pymnts <\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"See Campaign: <\/strong>https:\/\/fox8.com\/news\/walmart-replaces-cashiers-with-self-checkout-counters-in-test-at-arkansas-store\/<\/a>
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Whether cashiers go the way of the horse and buggy could hinge on an experiment Walmart is running in Arkansas. The largest brick-and-mortar retailer in the United States is replacing its traditional, cashier-staffed checkouts with self-checkout registers at its store in Fayetteville, Ark., according to local news reports. The aim is to speed up checkout lines … Continue reading Walmart Tests Store Without Cashiers As COVID-19 Accelerates Change<\/span><\/a> Continue Reading