{"id":229319,"date":"2025-05-28T19:09:20","date_gmt":"2025-05-28T19:09:20","guid":{"rendered":"https:\/\/evertise.net\/?p=117914"},"modified":"2025-05-28T19:09:20","modified_gmt":"2025-05-28T19:09:20","slug":"virtualpbx-new-contact-center-software-takes-communication-to-another-level","status":"publish","type":"post","link":"https:\/\/ipsnews.net\/business\/2025\/05\/28\/virtualpbx-new-contact-center-software-takes-communication-to-another-level\/","title":{"rendered":"VirtualPBX New Contact Center Software Takes Communication to Another Level"},"content":{"rendered":"<p><span id = wx_e_117914><\/span><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-117915\" src=\"https:\/\/evertise.net\/wp-content\/uploads\/2025\/05\/virtualpbx-contact-center-2_bb6f9412f7712971.png\" alt=\"\" width=\"998\" height=\"416\" srcset=\"https:\/\/evertise.net\/wp-content\/uploads\/2025\/05\/virtualpbx-contact-center-2_bb6f9412f7712971.png 998w, https:\/\/evertise.net\/wp-content\/uploads\/2025\/05\/virtualpbx-contact-center-2_bb6f9412f7712971-300x125.png 300w, https:\/\/evertise.net\/wp-content\/uploads\/2025\/05\/virtualpbx-contact-center-2_bb6f9412f7712971-768x320.png 768w\" sizes=\"(max-width: 998px) 100vw, 998px\" \/><\/p>\n<p><span style=\"font-weight: 400\">VirtualPBX has been a pioneer in cloud-based communications for over 25 years, and is proud to announce the launch of its cutting-edge <\/span><a href=\"https:\/\/www.virtualpbx.com\/contact-center\/\"  rel=\"noopener\"><span style=\"font-weight: 400\">Contact Center solution<\/span><\/a><span style=\"font-weight: 400\">. This service marks a milestone in the company\u2019s mission to help businesses transform their communication strategies with smart technology.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Developed with a modern look and even more modern functionalities, VirtualPBX\u2019s Contact Center combines real-time analytics with intelligent call routing and seamless integrations, all in a centralized place. With this, it establishes itself as an exceptional customer engagement and long-term growth tool.<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u201cWe are extremely proud to introduce our Contact Center solution \u2013 the next major product in our strong lineup of business communication solutions\u201d, said Lon Baker, COO at VirtualPBX. \u201cOur Contact Center product was built to deliver exceptional customer experiences and to help drive sustainable, trackable growth with live monitoring, customizable call routing, and powerful integrations.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400\">And indeed it has. The <\/span><a href=\"https:\/\/www.virtualpbx.com\/features\/dashboards\/\"  rel=\"noopener\"><span style=\"font-weight: 400\">live dashboards<\/span><\/a><span style=\"font-weight: 400\"> are here to change the game, offering real-time insight into contact center performance. Paired with advanced call report tools, the software equips managers and teams with the data they need to make smarter decisions on the fly.<\/span><\/p>\n<p><span style=\"font-weight: 400\">With customer success at the top of its agenda, VirtualPBX has built a tool that delivers flexibility and control in an easy-to-navigate interface. With drag-and-drop call routing, workforce management tools, and plenty of integrations, it\u2019s no hassle to scale a team or optimize workflows.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Getting started with the software is also a breeze. Onboarding sessions take away the learning curve, as the VirtualPBX experts walk users through each step, handling technical configurations for them so that their contact center is ready to go as soon as the call ends.<\/span><\/p>\n<p><span style=\"font-weight: 400\">While the spotlight shines on the Contact Center, it\u2019s worth noting that <\/span><a href=\"https:\/\/www.virtualpbx.com\/business-phone\/\"  rel=\"noopener\"><span style=\"font-weight: 400\">VirtualPBX\u2019s Business Phone System<\/span><\/a><span style=\"font-weight: 400\"> is equally impressive. The VoIP solution remains a foundational tool for those looking for a reliable and comprehensive phone system.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Together, these products create a communications ecosystem that\u2019s as agile as it is powerful. To learn more about VirtualPBX and know what people think of this solution, <\/span><a href=\"https:\/\/bestreviews.net\/virtualpbx-reviews\/\"  rel=\"noopener\"><span style=\"font-weight: 400\">check Best Reviews\u2019 expert and independent review<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p><span><\/span>VirtualPBX has been a pioneer in cloud-based communications for over 25 years, and is proud to announce the launch of its cutting-edge Contact Center solution. <a href=\"https:\/\/ipsnews.net\/business\/2025\/05\/28\/virtualpbx-new-contact-center-software-takes-communication-to-another-level\/\" class=\"more-link\">Continue Reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":271,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[57],"tags":[],"class_list":["post-229319","post","type-post","status-publish","format-standard","hentry","category-ips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>VirtualPBX New Contact Center Software Takes Communication to Another Level - Business<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ipsnews.net\/business\/2025\/05\/28\/virtualpbx-new-contact-center-software-takes-communication-to-another-level\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"VirtualPBX New Contact Center Software Takes Communication to Another Level - Business\" \/>\n<meta property=\"og:description\" content=\"VirtualPBX has been a pioneer in cloud-based communications for over 25 years, and is proud to announce the launch of its cutting-edge Contact Center solution. 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