{"id":22828,"date":"2020-06-10T14:30:00","date_gmt":"2020-06-10T14:30:00","guid":{"rendered":"https:\/\/icrowdnewswire.com\/?p=2590441"},"modified":"2020-06-10T14:30:00","modified_gmt":"2020-06-10T14:30:00","slug":"honda-pauses-production-and-closes-offices-following-ransomware-attack","status":"publish","type":"post","link":"https:\/\/ipsnews.net\/business\/2020\/06\/10\/honda-pauses-production-and-closes-offices-following-ransomware-attack\/","title":{"rendered":"Honda pauses production and closes offices following ransomware attack"},"content":{"rendered":"

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Customer service operations are still down<\/p>\n

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Honda’s global operations have been hit with a ransomware attack and the Japanese automaker is still working to get everything back online. The company said Tuesday that it had to temporarily shut down some production facilities, and its customer and financial services operations are closed.<\/p>\n

“[T]here is no current evidence of loss of personally identifiable information,” Honda says in a statement to The Verge<\/em>. “We have resumed production in most plants and are currently working toward the return to production of our auto and engine plants in Ohio.”<\/p>\n

The virus<\/a> is thought to be what’s known as the “Snake” ransomware<\/a>. This kind of attack involves a hacker encrypting a company’s files to hold them hostage, and then offering to decrypt them in exchange for money. Honda referred to it as a “major computer ransomware (virus) attack” in its internal alert system, according to a message viewed by The Verge<\/em>. “Teams from IT Globally and across the NA Region are working continuously contain this attack and restore normal business operation as quickly as possible, however many business processes that rely on information systems are impacted.”<\/p>\n

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Honda Automobile Customer Service<\/span><\/span><\/p>\n
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\"\u2714\"<\/strong><\/span><\/span>@HondaCustSvc<\/span><\/div>\n<\/div>\n

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At this time Honda Customer Service and Honda Financial Services are experiencing technical difficulties and are unavailable. We are working to resolve the issue as quickly as possible. We apologize for the inconvenience and thank you for your patience and understanding.<\/p>\n

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Twitter Ads info and privacy<\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/blockquote>\n<\/div>\n
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54 people are talking about this<\/div>\n
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