The fact is that the pet hotel business is booming. But it wasn’t always like this. Only ten years ago, people still used to leave their pets mostly with friends and family, so the pet boarding market belonged to scarce enthusiasts.
Evidently, many things have changed over the past ten years, numerous entrepreneurs, companies, and major corporations have recognized this market’s potential and decided to become a part of it.
This is why Inc magazine recognized the pet hotel market as one of the most aspiring nowadays.
So if you want to find the best place for your puppy to stay you need to look for smart business owners like those from K9 Country Club who successfully overcame all the challenges that came their way. and created a reputable brand in this market.
So here are the three factors you need to focus on if you want to succeed in the search for the perfect pet center.
Many Pet Center Owners Fail to Adapt
Most people’s perception of pets has changed significantly over the years. They regard their dogs and cats as equal family members, sharing immense love with them and trying to keep them happy and healthy all the time.
So you need to let them know that you expect nothing less from the pet care facility when you decide to leave your pets in their pet hotel. Choose the one that meets your every need, creating a fantastic experience for your pets. The best pet centers strive to customize their offer, listening to all customers’ desires.
Sift Through the Competition
Many people still feel most comfortable when they leave their pets with friends or family. Someone that knows them and loves them almost equally as their “mom” and “dad” do. It’s understandable that you have doubts about leaving your beloved puppies to live in a possibly unprotected and inadequate place where someone incompetent will take care of them.
That’s why you need to find a pet center whose highly qualified staff will convince you that your pet will get high-quality care and full attention every moment of its stay. So use the opportunity to book a tour around a specific pet center before you make a final decision.
The online pet care center is an especially confusing concept that offers their customers to leave their pets with other pet owners willing to look after them.
This can’t work in the long run for a couple of reasons. First, if you have to leave your dog with strangers you better opt for an established pet boarding facility.
More importantly, imagine your dog in a house that already has a pet. It’s a disaster waiting to happen.
The Customer Service Isn’t Exceptional
This one is a no-brainer. Every relationship is based on first impressions. If the staff fails to make a memorable first expression on you, steer clear from that place.
Here are some customer service aspects you should focus on when choosing a pet care facility…
- Proven phone protocols
- Enthusiastic and friendly greeting
- The availability to customers
- The quality of communication
This is a short list of factors you should focus on if you want to choose a pet hotel where your baby will feel at home.