The Pixel 4 still has some technical issues several months into its lifespan. Android Police has found that Pixel 4 XL users on Google’s forums and Reddit are complaining about their phones’ glass backs peeling off. This appears to stem from the battery swelling —not an unheard of issue, but rarely with this kind of frequency. There are also claims this might be inherent to the design.
One Reddit user claiming to manage a uBreakiFix store said the Pixel 4 XL had a widely known problem with faulty connectors that lead to battery swelling. Staff are are supposedly told to avoid acknowledging it as a known issue despite relatively common incidents.
We’ve asked Google for comment. However, it doesn’t appear to be treating the peeling backs as a recurring problem. Another Reddit user reported having to negotiate with Google to get their phone fixed under warranty.
It’s not certain how widespread the problem is, but the timing is less than ideal. Google appears close to releasing its budget Pixel 4a phone, and claims of poor build quality (even if for a different model) might hurt the 4a’s chances.
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Jon Fingas
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, Wire, United States, English
Contact Information:
Jon Fingas