{"id":49391,"date":"2020-07-20T17:58:00","date_gmt":"2020-07-20T17:58:00","guid":{"rendered":"https:\/\/icrowdnewswire.com\/2020\/07\/20\/verizon-told-to-stop-making-misleading-5g-claims-by-ads-watchdog\/"},"modified":"2020-07-20T17:58:00","modified_gmt":"2020-07-20T17:58:00","slug":"verizon-told-to-stop-making-misleading-5g-claims-by-ads-watchdog","status":"publish","type":"post","link":"http:\/\/ipsnews.net\/business\/2020\/07\/20\/verizon-told-to-stop-making-misleading-5g-claims-by-ads-watchdog\/","title":{"rendered":"Verizon told to stop making misleading 5G claims by ads watchdog"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" width=\"119\" height=\"40\" src=\"https:\/\/icrowdnewswire.com\/wp-content\/uploads\/2020\/06\/4000-logo.jpg\" class=\"webfeedsFeaturedVisual wp-post-image\" alt=\"\" style=\"display: block; margin-bottom: 5px; clear:both;max-width: 100%;\" link_thumbnail=\"\" \/><\/p>\n<div id=\"PSNTZO8gXFUe+cpCZyApw0vEKWPT4b14D6teBEocIAE=_17357ba5894:c8b7d6:e9c9ab36_entryBody\" class=\"entryBody\" title=\"\">\n<div id=\"PSNTZO8gXFUe+cpCZyApw0vEKWPT4b14D6teBEocIAE=_17357ba5894:c8b7d6:e9c9ab36_entryContent\" class=\"content\"><span style=\"text-decoration: underline\"><img loading=\"lazy\" decoding=\"async\" id=\"image1\" title=\"Verizon CEO Hans Vestberg\" src=\"https:\/\/cdn.vox-cdn.com\/thumbor\/3RSu8SgkDEAkAbiTAwEfmYGwHms=\/0x0:2040x1360\/1310x873\/cdn.vox-cdn.com\/uploads\/chorus_image\/image\/67065867\/DSCF1194.0.0.jpg\" width=\"725\" height=\"483\" data-pre-sourced=\"yes\" data-sourced=\"yes\" data-original=\"https:\/\/cdn.vox-cdn.com\/thumbor\/3RSu8SgkDEAkAbiTAwEfmYGwHms=\/0x0:2040x1360\/1310x873\/cdn.vox-cdn.com\/uploads\/chorus_image\/image\/67065867\/DSCF1194.0.0.jpg\" data-src=\"https:\/\/cdn.vox-cdn.com\/thumbor\/3RSu8SgkDEAkAbiTAwEfmYGwHms=\/0x0:2040x1360\/1310x873\/cdn.vox-cdn.com\/uploads\/chorus_image\/image\/67065867\/DSCF1194.0.0.jpg\" \/><\/span><small><em>Verizon CEO Hans Vestberg.<\/em>&nbsp;| Photo by Chris Welch \/ The Verge<\/small><\/p>\n<p>Verizon has been told to stop making misleading claims about the speed and coverage of its 5G network in its ads, the&nbsp;National Advertising Division (NAD) has announced. The organization, which runs the ad industry&rsquo;s self-regulatory system and is part of&nbsp;BBB National Programs, took issue with two TV ads, in particular, which it said suggest that Verizon&rsquo;s 5G service is widely available across the country and that customers can get expect speeds as fast as &ldquo;2 gigs.&rdquo; Verizon said it will comply with the NAD&rsquo;s recommendations, which are to stop making these claims.<\/p>\n<p>The issue is Verizon&rsquo;s widespread use of mmWave 5G, a technology that offers very fast speeds, but the signals have a limited range and are easily blocked. You can see it clearly in&nbsp;Verizon&rsquo;s coverage maps, which show how the network is concentrated in streets and sidewalks. So while the company&rsquo;s network is available&nbsp;in 35 cities in the US, that doesn&rsquo;t mean that you&rsquo;ll be able to get a decent 5G signal everywhere in these cities.<\/p>\n<div>\n<aside><q>Verizon has agreed to comply with the recommendations<\/q><\/aside>\n<\/div>\n<p>The NAD says that this is a problem when Verizon&rsquo;s ads subsequently claimed that &ldquo;people from midtown Manhattan to downtown Denver can experience what your 5G can deliver.&rdquo; The organization said that claims like these falsely imply that its 5G service is &ldquo;broadly available nationally&rdquo; when it notes that even Verizon &ldquo;does not dispute that its current 5G service is limited.&rdquo;<\/p>\n<p>The report also took issue with the kinds of speeds Verizon cites during its ads, which include getting &ldquo;2 Gigs&rdquo; in LA or &ldquo;1.7 Gigs&rdquo; in Houston. The NAD says that there&rsquo;s not enough evidence that customers will actually get these kinds of speeds in normal use and that Verizon&rsquo;s disclosure about the limitations of its network isn&rsquo;t clear enough to its customers.<\/p>\n<p>&ldquo;Verizon should ensure that its advertising clearly and conspicuously communicates to consumers the relevant, material limitations of its current network,&rdquo; the NAD said.<\/p>\n<p>Although it has agreed to comply with the NAD&rsquo;s recommendations and says it is &ldquo;committed to the self-regulatory process,&rdquo; Verizon said it does not agree with every part of the organization&rsquo;s decision. A representative from the company was not immediately available to respond to&nbsp;<em>The Verge&rsquo;s<\/em>&nbsp;questions about which aspects it disagrees with, in particular. A Verizon spokesperson&nbsp;told&nbsp;<em>Ars Technica<\/em>&nbsp;that the ads in question &ldquo;stopped running months ago.&rdquo; But, as&nbsp;<em>Ars&nbsp;<\/em>notes, the decision is likely to impact future ads produced by the company.<\/p>\n<p>The challenge to Verizon&rsquo;s ads came from AT&amp;T, whose own 5G claims have faced their fair share of criticism. Last year, the National Advertising Review Board (NARB) recommended that the company&nbsp;stop using its &ldquo;5G Evolution&rdquo; brandingfor its 4G networks because it said the claims were likely to &mdash; surprise, surprise &mdash; mislead customers into thinking they were actually getting 5G. (They&rsquo;re not.) AT&amp;T agreed to stop using them for its advertising and marketing campaigns, but it said it wouldn&rsquo;t remove the &ldquo;5G E&rdquo; logo from smartphones.<\/p>\n<\/div>\n<\/div>\n<div class=\"fx pdfLinkHolder decoration-holder\">&nbsp;<\/div>\n<div class=\"tagsHolder decoration-holder\">&nbsp;<\/div>\n<div>&nbsp;<\/div>\n<div id=\"PSNTZO8gXFUe+cpCZyApw0vEKWPT4b14D6teBEocIAE=_17357ba5894:c8b7d6:e9c9ab36_wallHolder\">&nbsp;<\/div>\n<p class=\"tags\">\n<div><strong>See Campaign: <\/strong><a href=\"https:\/\/www.theverge.com\/2020\/7\/16\/21326857\/verizon-5g-ads-coverage-speeds-nationwide-misleading-nad-tv\" target=\"_blank\">https:\/\/www.theverge.com\/2020\/7\/16\/21326857\/verizon-5g-ads-coverage-speeds-nationwide-misleading-nad-tv<\/a><br \/><b>Contact Information:<\/b><br \/>Jon Porter<\/p>\n<p><b>Tags:<\/b><br \/><a href=\"\"><\/a>, <a href=\"https:\/\/icrowdnewswire.com\/category\/news-category\/artificial-intelligence-newswire\/\" rel=\"category tag\">Artificial Intelligence Newswire<\/a>, <a href=\"https:\/\/icrowdnewswire.com\/category\/news-category\/wire\/\" rel=\"category tag\">Wire<\/a>, <a href=\"https:\/\/icrowdnewswire.com\/category\/global-regions\/united-states\/\" rel=\"category tag\">United States<\/a>, <a href=\"https:\/\/icrowdnewswire.com\/category\/language\/english\/\" rel=\"category tag\">English<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"\" alt=\"image\" width=\"400\" height=\"300\" class=\"cwdfimg\" \/><\/div>\n<div>\n<h3>Contact Information:<\/h3>\n<p>Jon Porter<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" width=\"119\" height=\"40\" src=\"https:\/\/icrowdnewswire.com\/wp-content\/uploads\/2020\/06\/4000-logo.jpg\" alt=\"\">Verizon CEO Hans Vestberg.&nbsp;| Photo by Chris Welch \/ The Verge Verizon has been told to stop making misleading claims about the speed and coverage of its 5G network in its ads, the&nbsp;National Advertising Division (NAD) has announced. The organization, which runs the ad industry&rsquo;s self-regulatory system and is part of&nbsp;BBB National Programs, took issue &hellip; <a href=\"https:\/\/icrowdnewswire.com\/2020\/07\/20\/verizon-told-to-stop-making-misleading-5g-claims-by-ads-watchdog\/\">Continue reading <span>Verizon told to stop making misleading 5G claims by ads watchdog<\/span><\/a> <a href=\"http:\/\/ipsnews.net\/business\/2020\/07\/20\/verizon-told-to-stop-making-misleading-5g-claims-by-ads-watchdog\/\" class=\"more-link\">Continue Reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":46,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21,3,22,54],"tags":[],"class_list":["post-49391","post","type-post","status-publish","format-standard","hentry","category-artificial-intelligence-newswire","category-english","category-united-states","category-wire"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Verizon told to stop making misleading 5G claims by ads watchdog - Business<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ipsnews.net\/business\/2020\/07\/20\/verizon-told-to-stop-making-misleading-5g-claims-by-ads-watchdog\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Verizon told to stop making misleading 5G claims by ads watchdog - Business\" \/>\n<meta property=\"og:description\" content=\"Verizon CEO Hans Vestberg.&nbsp;| Photo by Chris Welch \/ The Verge Verizon has been told to stop making misleading claims about the speed and coverage of its 5G network in its ads, the&nbsp;National Advertising Division (NAD) has announced. 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The organization, which runs the ad industry&rsquo;s self-regulatory system and is part of&nbsp;BBB National Programs, took issue &hellip; Continue reading Verizon told to stop making misleading 5G claims by ads watchdog Continue Reading &rarr;","og_url":"https:\/\/ipsnews.net\/business\/2020\/07\/20\/verizon-told-to-stop-making-misleading-5g-claims-by-ads-watchdog\/","og_site_name":"Business","article_published_time":"2020-07-20T17:58:00+00:00","og_image":[{"url":"https:\/\/icrowdnewswire.com\/wp-content\/uploads\/2020\/06\/4000-logo.jpg","type":"","width":"","height":""}],"author":"Asiya","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Asiya","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ipsnews.net\/business\/2020\/07\/20\/verizon-told-to-stop-making-misleading-5g-claims-by-ads-watchdog\/","url":"https:\/\/ipsnews.net\/business\/2020\/07\/20\/verizon-told-to-stop-making-misleading-5g-claims-by-ads-watchdog\/","name":"Verizon told to stop making misleading 5G claims by ads watchdog - 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